Creating a professional business email address is a crucial step for your company. It distinguishes your communications from those sent from generic Gmail, Outlook, or Yahoo accounts.
This guide will walk you through the steps to set up a free business email address quickly. You can get started in less than five minutes.
Having a business email that features your company name not only looks more professional but also builds trust with your customers.
Follow along to learn how easy it is to establish your own business email, enhancing your brand’s credibility without any cost.
What Is a Business Email Address and Why Do You Need It?
A professional business email address has your company’s custom domain name instead of the generic Gmail or Yahoo account. For example, john@examplebusiness.com
Most beginners use generic free business email accounts without a domain name, which isn’t very professional. For example, john.smith2019@gmail.com or jsmithfromstargardening@yahoo.com.
Since anyone can use a free email provider to create these personal email accounts, it becomes harder for customers and other businesses to trust such email addresses as legitimate business email accounts.
Below are the top 4 reasons why you need a professional email address for your business:
- A custom business email address looks more professional.
- It is also short and easy to remember.
- A professional business email address helps you earn customers’ trust as a legitimate business.
- Sending emails with your own domain name allows you to promote your brand with each email you send.
The best part is that you can get your own custom business email address for free, which means there is no excuse for not getting it.
If you want your customers and other businesses to take you seriously, then you need to start using a professional business email address immediately.
What Do You Need to Create a Business Email Address?
You will need to have a domain name and a website to create a free business email address.
After that, you will need an email service provider to handle your business emails.
There are a few different solutions that you can use to create a professional business email address.
We will show you two different methods, and you can choose the one that best fits your needs.
The first method is free and fairly easy to set up. By contrast, the second method has a small fee, but it offers a lot more features.
Method 1. Creating a Business Email Address for Free
This method is easy and available to almost everyone who has a website. It allows you to create a business email address for free.
When creating a small business website, you will need to buy a domain and sign up for web hosting.
What most beginners don’t know is that many WordPress hosting companies offer a free business email service as part of the package.
Normally, a domain name costs 14.99 per year, and website hosting starts from $7.99 per month. If you were to use a paid email service, then you can add another $5 per email account.
Luckily, Bluehost, one of the largest WordPress hosting companies in the world, has agreed to offer WPBeginner users a free domain name and a 61% discount on hosting.
This means you can start your business website for $1.99 per month (and it comes with a free business email address).
Here are the complete step-by-step instructions to create your free business email address with Bluehost.
Step 1. Setup your Business Address (Domain Name)
First, you need to visit the Bluehost website and click on the green ‘Get Started Now’ button.
This will bring you to a pricing page where you need to click on the ‘Select’ button below the plan you want to use.
Basic and Choice Plus plans are the most popular among small businesses that are just getting started.
After selecting your plan, you will be asked to choose your domain name in the next window. You need to enter your business name and click on the ‘Next’ button.
Bluehost will now check if a domain name matching your business name is available.
If it is not, then it will show you some alternative suggestions, or you can look for another domain name.
Here are some quick tips on choosing the perfect domain name for your business email address.
- Always choose a .com domain name. See our article on the difference between .com vs .net domain names to learn more.
- Keep your domain name short and easy to remember and pronounce.
- Do not use numbers or hyphens in your domain name.
- Try using keywords and your business location in your domain name to make it unique. For example, if stargardening.com is not available, then look for stargardeninghouston.com
For more tips, take a look at our guide on how to choose the best domain name for your new business.
Choosing a good domain name is crucial for your business, but don’t spend too much time on that, or you will never get past this step.
After choosing your domain name, you will need to add your account information and finalize the package info to complete the process.
On this screen, you will see optional extras that you can purchase. We don’t recommend choosing them at this time. You can always add them later to your account if you need them.
Lastly, you need to enter your payment information to finish the purchase.
You will receive an email with details on how to log in to your web hosting control panel. This is where you manage everything, including website management, business email accounts, and other settings.
Bonus Tip: Need a professional website for your business? We offer WordPress Website Design service. For a small fee, our expert team will create a professional-looking website that will make your business standout.
Step 2. Creating Your Free Business Email Address
In your hosting account dashboard, you need to click on the ‘cPanel Email’ tab.
This will bring up a popup with different email-related options.
Click to select the ‘Email Accounts’ option and then click ‘Continue’.
This will bring you to the Email Accounts page in cPanel.
From here, you need to click on the ‘Create’ button to add a new email account.
Next, you can enter a username for your email account. The username will appear before the @ sign in your email address.
You also need to enter a password for your email account. You can click on the ‘Generate’ button to create a unique, strong password automatically.
When you’re finished, scroll down and click the ‘Create’ button.
Bluehost will now create the email account, and you will see a success message.
Step 3. Using Your Business Email Account
Now that you have created your free business email account, the next step is to learn how to use it to send and receive emails.
After creating your email, you’ll be redirected to the ‘Email Accounts’ page. You will see your newly created email address listed there.
Click on the ‘Check Email’ link and Bluehost will take you to a webmail interface.
Click on the ‘Open’ button.
Next, you will be taken to your webmail inbox.
This is a good option if you don’t want to use an email client on your desktop or a mobile app on your smartphone. The downside is that you must log into your hosting account each time you want to check your email.
To connect your email with your mobile phone or computer, you can follow the instructions to set it up on the right-hand side of the screen.
Note: The process of creating a business email is pretty much the same as other web hosting providers’ dashboards like SiteGround, HostGator, DreamHost, and InMotion Hosting.
Method 2. Creating a Business Email Address using Google Workspace (formerly G Suite)
Google offers professional business email addresses with Google Workspace (formerly G Suite), which includes Gmail and other productivity tools like Docs, Sheets, Drive, Google Meet, and Calendar for businesses.
This method is not free, but it allows you to use a Gmail account for your professional business email with your own business name.
While there’s a small cost, it comes with many advantages:
- You will use Gmail’s familiar user-friendly interface and apps to send and receive emails from your website domain.
- Google has far superior technology which ensures that your emails are delivered right away, and don’t end up in spam folders.
- Your website hosting company has shared server resources. This means they don’t want you to send too many emails. Gmail on the other hand will allow you to send up to 2,000 emails per day.
We use Google Workspace for our business email addresses here at WPBeginner.
It comes with all the best email functionality that you need. It includes a smart spam filter, conditional email forwarding, two-factor authentication for security, integrations with Google Apps, and a whole lot more.
That being said, let’s look at how to set up a business email address using Google Workspace.
Step 1. Sign Up for a Google Workspace Account
Google Workspace starter plan costs $6 per user each month. It gives you access to Gmail, Docs, Drive, Calendar, and audio/video conferencing with 30 GB of cloud storage for each user.
You will also need a domain name, which you can purchase during the signup. If you already have a domain name and a website, then you can use your existing domain with Google Workspace.
To get started, simply visit the Google Workspace website and click on the ‘Get started’ button.
On the next screen, you will be asked to enter your business name, the number of employees, and the country where you are located.
You can choose just yourself for one user account, or select the number of employees.
Note: You will be charged for each user account, so it is better to start small. You can always add more users when needed.
Click on the ‘Next’ button to continue.
In the next step, you will be asked to enter your personal contact information including your name and email address.
After that, you will be asked to choose a domain name. If you already have a domain name, then click on ‘Yes I have one I can use’.
If you don’t have a domain, then click on ‘No, I need one’ to register a domain name.
If you need to register a new domain name, then you will be charged separately for registering a new domain name. The cost of a domain name will be displayed on the screen and usually starts from $14.99.
If you are using an existing domain name, then you will need to verify that you own that domain name. We will show you how to do that later in this article.
After choosing your domain name, you will be asked to create your user account by entering a username and password.
This username will also be your first business email address, so you need to choose a username that you want to use as your business email address.
After that, you will see a success message and a button.
Go ahead and click the button to continue with the setup.
Step 2. Setting Up Business Email with Google Workspace / G Suite
In this step, you will complete the Google Workspace setup by connecting it to your domain name and adding new users and email accounts.
First, you will be asked to protect your domain by verifying your ownership.
Simply click on the ‘Protect’ button to view the instructions.
Basically, you will need to update your website domain’s DNS settings by adding a new record to the DNS information.
Follow the instructions on the screen and you will find a TXT record code that you need to add to your domain.
Next, you need to switch to your WordPress hosting provider (if you bought your domain name separately, then you will need to log in to your domain registrar’s website).
Inside your hosting control panel switch to the Domains section and click on the ‘Settings’ button next to your domain.
On the next screen, scroll down towards the bottom to the Advanced Tools section and click to expand it.
After that, click on the ‘Manage’ link next to the ‘Advanced DNS Record’ option.
This will bring you to the Advanced DNS Records screen.
From here, click on the ‘Add Record’ button to continue.
This will bring up a popup where, first, you need to choose a DNS record type (e.g. TXT).
After that, choose @ as Refers to. Below that, enter the TXT value you copied in the earlier step during Google Workspace setup.
Click on the ‘Add’ button to save your DNS record entry.
After updating your DNS records, you need to switch back to the Google Workspace setup page.
Now, simply click on the ‘Protect Domain’ button.
Google Workspace will now verify your domain and show you a success message.
Next, you will need to add user accounts and emails to your Google Workspace account.
From here, you can add more people to your account. For instance, you can add accounts for employees, departments, and more.
Alternatively, you can also just click on ‘I have added all user email addresses’ and click on the ‘Next’ button.
Remember, you can always add more users to your account and create their email addresses later when needed.
Step 3. Adding Domain MX Records
Note: This section is for users with existing domain names and websites. You don’t need to read this if you registered a new domain name via Google.
Lastly, you need to click on the ‘Activate Gmail for yourdomain.com’ section to route emails through Google servers.
Follow the on-screen instructions until you get the MX record details that you need to add.
Domain names tell internet servers where to look for information.
Since your domain name is not registered with Google, your emails will reach your domain name but not the Google servers.
You will need to configure the right MX records on your domain name settings so Google’s servers can send and receive emails for your business.
To do that, you will need to log into your web hosting account or your domain registrar account.
We have created a detailed guide that covers how to change MX records for your website that covers all registrars.
For this tutorial, we will show you how to add MX records in Bluehost, but the basic settings are the same on all hosts and domain registrars.
Inside your hosting control panel, switch to the Domains section and click on the ‘Settings’ button next to your domain.
On the next screen, scroll down towards the bottom to the Advanced Tools section and click to expand it.
After that, click on the ‘Manage’ link next to the ‘Advanced DNS Record’ option.
This will bring you to the Advanced DNS Records screen.
From here, click on the ‘Add Record’ button to continue.
This will bring up a popup where, first, you need to choose a DNS record type (e.g. MX).
After that, enter @ as Refers to. Below that, add Google Workspace MX record under Mail Server.
Set priority to 1 and TTL to anything you want.
Click on the ‘Add’ button to save your MX record settings.
Simply repeat the process to add other MX record entries.
Once finished, switch back to the Google Workspace tab and click on the ‘Activate Gmail’ button.
Google Workspace will now verify your MX records settings.
After that, you will see a success message.
You are now all set to use Google Workspace and use Gmail to send and receive your business emails.
Step 4. Managing Email in Google Workspace
Google Workspace makes it super easy to manage your email account. You can simply visit the Gmail website to check your email or use the official Gmail app on your phone to send and receive new emails.
You will need to sign in using your business email address as your username.
To create more business email addresses, simply go to the Google Workspace Admin console. From here, you can add new users, increase email storage space on your mail account, make payments, and adjust your Google Workspace account settings.
In addition, you should create a professional email signature to ensure you make a great first impression. You can try our free Email Signature Generator tool to create one in minutes.
Business Email Address FAQs
Following are some of the most commonly asked questions by business owners and our users regarding business email addresses and how to use them.
1. Can I create more custom email addresses for my business for free?
If you are using Bluehost, then yes you can go ahead and create more email accounts for free (You get 5 email accounts with basic and unlimited accounts with plus and choice plus hosting plans).
If you are using Google Workspace, then you can create email aliases, which are separate addresses for the same email account. However, if you want to add a different email account or a new employee, then you will be charged based on your plan.
2. Can I create a free business email without a domain?
No, you cannot create a free business email account without an email domain. You can create a free email account with Gmail, Outlook, Apple Mail, and more.
However, you cannot use your business name with these free email service providers. Without your business name, it will not be considered a business email address by customers and other businesses.
3. Can I use desktop and mobile email apps with my custom-branded email address?
Yes, you can use your business email address with any desktop or mobile email app including Microsoft Outlook, Thunderbird, Airmail, etc.
These apps use IMAP or POP3 to fetch emails to your desktop client. You can save drafts locally when offline, use templates, and sync mail across your mobile and desktop devices.
Most of these apps can automatically figure out mail settings. You can also get these settings from Bluehost or Google Workspace documentation.
4. Can I switch my free business email account to another provider if needed?
Yes, you can switch to any other email service, website hosting service, or domain registrar and take your business email address with you. Aside from Google Workspace, there are also other professional email address providers like Microsoft Office 365, Zoho Mail, ProtonMail, Titan, etc.
5. What are some business email address examples that I should use?
It depends on your business needs. For example:
- You can create a custom-branded email for yourself or individual employees like john@examplebusiness.com
- You can set up a business email account for departments like sales, support, HR, etc., like sales@examplebusiness.com
6. Can I create a free business email address without making a website?
Yes, you can. However, you’ll still need to pay for website hosting because you get the email service and domain name for free with your hosting package.
Once you have signed up, you can choose a domain and create your email address.
7. Can I use my business email address for sending bulk emails from my website?
Yes, we always recommend sending your website email messages using SMTP to ensure the best email deliverability.
For smaller startup sites and eCommerce stores, you can use Gmail SMTP servers to power your website emails.
However, for larger websites, you will exceed the SMTP limits of your email hosting provider.
In that case, you will need a third-party SMTP service with reliable uptime. You can also use the free plan offered by some SMTP providers. However, this free plan will still put limits on how many emails you can send.
For bulk email marketing features, we recommend using a proper email marketing service along with your business email address. This allows you to set up advanced features like autoresponders, marketing automation, a CRM for managing business communications, and more.
8. Should I share my new email address online?
Now that you have a professional email address, you might think about sharing it on your website and on social media to let people know how to reach you.
However, this isn’t always a great idea. If you share your email address publicly, you can end up with a ton of spam and phishing emails.
Instead, we recommend adding a contact form to your website. You can receive notification emails to your new email address whenever someone submits a form.
That’s all. We hope this article helped you learn how to create a free business email address or a professional business address with Google Workspace.
You may also want to see our guide on how to get a free business phone number for your online business.
If you’re running into your website emails not delivering, then take a look at our guide on how to fix WordPress not sending emails issue.
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